Terms and Conditions

Issue date: 8 November 2025

These Terms and Conditions (“Conditions”) outline the framework under which {{COMPANY_NAME}} delivers mobile app development, UX/UI optimisation, product design, and related consultancy services. Specific project details will be defined in statements of work or proposals (“Engagement Documents”).

1. Scope of services

We provide concept development, interactive prototyping, brand identity design, cross-platform mobile frameworks, app testing and QA, mobile app deployment, and mobile app security services as described in Engagement Documents.

2. Client responsibilities

The client agrees to provide timely access to stakeholders, systems, and materials necessary for API integration, cloud-based applications, or agile development methodologies. Delays may affect delivery schedules.

3. Fees and payment

Project fees, billing milestones, and expenses will be detailed in Engagement Documents. Unless otherwise stated, invoices are payable within 30 days of receipt. Late payments may incur interest at the statutory rate under the Late Payment of Commercial Debts (Interest) Act 1998.

4. Intellectual property

Unless agreed differently, intellectual property in deliverables such as style guides, user flow design artefacts, or mobile app architecture remains with {{COMPANY_NAME}} until full payment is received. Upon payment, the client receives a licence or ownership rights as specified in the Engagement Document.

5. Change control

Any modification to scope, timeline, or deliverables (including additional voice recognition integration or app migration services) requires a mutually agreed change request outlining impacts on price and schedule.

6. Confidentiality

Both parties will treat all non-public information exchanged during the engagement as confidential and use it solely for fulfilling mobile app development lifecycle obligations.

7. Data protection

Each party shall comply with applicable data protection laws, including UK GDPR. Additional data processing terms may be executed where cloud hosting or Mobile App Security Audits involve personal data.

8. Warranties

{{COMPANY_NAME}} warrants that services will be delivered with reasonable skill and care consistent with industry standards for full-stack mobile development. All other warranties are excluded to the extent permitted by law.

9. Liability

Liability for indirect or consequential loss, including loss of profit or business interruption, is excluded. {{COMPANY_NAME}}’s total liability under an engagement is limited to the total fees paid for the relevant services, except for liability that cannot be limited by UK law.

10. Termination

Either party may terminate an engagement with 30 days’ written notice or immediately if the other party commits a material breach and fails to remedy it within 14 days. Upon termination, the client pays for services delivered to date.

11. Force majeure

Neither party is liable for failure to perform due to events beyond reasonable control, such as widespread cloud outages affecting cross-platform solutions delivery.

12. Governing law

These Conditions are governed by the laws of England and Wales. Disputes will be resolved in the courts of England and Wales.

13. Contact

For questions regarding these Conditions, contact {{CONTACT_EMAIL}} or {{COMPANY_ADDRESS}}.